OrthoIndy and OrthoIndy Hospital Privacy Policy Clinic and Surgery Facilities Notice of Privacy Practices Original Effective Date: April 14, 2003 Updated Effective Date: 2011

OrthoIndy and the OrthoIndy Hospital (collectively referred to herein as "OrthoIndy", "we" or "our") are committed to protecting your privacy. This Online Privacy Policy will provide information to you regarding how we may collect and use your personal information on this web site, and about choices you have concerning our use of such information. Please read this Online Privacy Policy carefully. From time to time, we may revise this Online Privacy Policy to address new issues or changes to our web site or practices. These changes will be posted on this page so that you will always know our position on privacy. Please check this Online Privacy Policy periodically to see if there have been any revisions.

If you have any questions or concerns about our privacy policies, please contact our Legal Department at 8450 Northwest Boulevard, Indianapolis, Indiana 46278, (317) 956-1185 or privacypolicy@orthoindy.com.

Scope of Online Privacy Policy
This Online Privacy Policy applies to OrthoIndy's method of collection and use of information gathered by us through your use of indianaorthopaedichospital.com or orthoindy.com. The privacy practices of third party sites are not covered by this Online Privacy Policy. Once you leave this website via a link or otherwise, this Online Privacy Policy does not apply and OrthoIndy cannot be and is not responsible for how data and information obtained from you on other websites is used by the operators of such web sites. This Online Privacy Policy supplements and incorporates by reference OrthoIndy’s Notice of Privacy Practices (the “HIPAA Notice”).

Personal Information
Personal information collected ("Personal Information") may include the following: (i) name, (ii) address, (iii) email address, (iv) telephone number, (v) credit card account number, (vi) hospital and/or practice account number, and (vii) amount of payment.

In addition to collecting Personal Information for payment reasons, as described in the HIPAA Notice, we may also request Personal Information from you in connection with your use of, or participation in, the web site, including registrations, requests for additional information, or in connection with other services or resources provided on or through the website. (Personal Information is collected on servers owned and maintained by OrthoIndy, and in order to allow billing, certain information may also be transferred to servers owned and maintained by a third party.) We may use your Personal Information to send you information. We may also use your Personal Information to keep in touch with you when necessary, for example, to send you confirmation or reminder email messages. If you identify yourself to us by sending us an email with questions or comments, we may use your Personal Information to respond to your questions or comments. (We may also file your comments for future reference.)

We reserve the right to provide or use your Personal Information in the following circumstances. (i) we will release specific information about you or your account to comply with any valid legal process such as a search warrant, subpoena, statute or court order, and (ii) we will release specific information in special cases, such as if there is an attempted breach of the security of the web site, or a physical threat to you or others.

Non-Personal Information
OrthoIndy may passively collect certain non-personal information. Such information (collected in standard Web server logs) may include your IP address, browser type, and Web access times, configurations used, pages served, or other information. OrthoIndy reserves the right to freely share any such aggregated, non-personal information with our service providers and other third parties. OrthoIndy and our service providers may also use technical methods to analyze traffic patterns on the website and may use IP addresses to analyze trends, and administer the web site. Such passively collected information is used in standard Web traffic analysis, in conjunction with demographic/aggregate analysis of collected user records.

We may also collect information through the use of "cookies," which are small computer files that are transferred to a computer's hard drive and which permit us to know about site visits. OrthoIndy will track visitor usage of our site including IP addresses and set temporary cookies to track visitor sessions. The data is used to identify aggregate behavior of the site's visitors. We may use cookies to improve your experience on the site, including online bill payment. Information collected from a "cookie" might include information regarding your browser, type of computer, operating system, Internet service provider and other similar information. Cookie technology may also gather information about the areas you visit on our web site and about the links you may select from within our web site to other areas of the Internet. We do not extract Personal Information during this process.

Most browsers are set to accept cookies, however, you can set your browser to refuse cookies, or to alert you when cookies are being sent. If you do so, please note that the web site may not be accessible or function properly.

Privacy of Children
We are committed to protecting the privacy of children. The OrthoIndy website is not intended to or designed to attract children under the age of 13. We do not collect Personal Information from any person we actually know is a child under the age of 13.

We believe that protecting the security of your Personal Information is critical. Therefore, we have put strong security measures in place to protect your Personal Information. Access to Personal Information is limited to OrthoIndy employees or other authorized individuals, and identities are verified by internal network access rules and application username/password pairs. Data is physically stored on servers located on OrthoIndy property and for certain personal financial data needed for billing, through a third party data system at private facilities on servers owned and maintained by the third party. OrthIndy’s payment processing system for online transactions uses the latest encryption technology, Secure Sockets Layer (SSL) to protect your information as it travels through the processing system. A third-party credit card processor handles Company’s credit card transactions using VeriSign technology. The credit card processor receives your name, address, phone, credit card number, and expiration date. This information is needed to verify and process the transaction in a secure environment.

Access to Personal Information
At your request, we will use reasonable efforts to provide you with access to your Personal Information and to revise, update or replace Personal Information that you inform us is in error. Please contact our Legal Department at 8450 Northwest Boulevard, Indianapolis, Indiana 46278, (317) 956-1185 to request access to any Personal Information or to request a change in your Personal Information.

E-Mail Policy and Opt-Out
You can opt-out of use of this website or unsubscribe from receiving emails from us by sending your request to our Legal Department at 8450 Northwest Boulevard, Indianapolis, Indiana 46278, (317) 956-1185 or privacypolicy@orthoindy.com with the subject line "unsubscribe" or by following the instructions on any e-mails that you receive from OrthoIndy.

Third-Party Privacy Policies
Please be aware that other web sites that may be accessed through OrthoIndy may collect personally identifiable information about you. The information practices of those third-party web sites linked from the OrthoIndy website are not covered by this Online Privacy Policy. OrthoIndy disclaims any liability for any third party's use of your Personal Information obtained through using the third party website.

This site is not designed to and does not provide medical advice, professional diagnosis, opinion, treatment or services to you or to any other individual. The information provided in this site is for general educational purposes only and is not a substitute for medical or professional care. Medical information changes constantly. Therefore the medical information on this site should not be considered current, complete or exhaustive. You should not use the information in place of a visit, call consultation or the advice of your physician or other healthcare provider. IF YOU BELIEVE YOU HAVE A MEDICAL EMERGENCY, YOU SHOULD IMMEDIATELY CALL 911 OR YOUR PHYSICIAN. If you believe you have any other health problem, or if you have any questions regarding your health or a medical condition, you should promptly consult your physician.

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