Request Medical Records

Please use the following process for requesting your medical records.

Patient Portal

To utilize the patient portal, register now or login at 29985.portal.athenahealth.com.

You may view the following:

  • Test Results
  • Appointments
  • Messages
  • Billing Summary
  • Health Reminders

Request for Medical Record Copies will be handled by Ciox.

It is required by law to obtain your permission before releasing any copies of your medical record. Copies of medical records that are sent directly to health care providers will be provided at no charge. If you wish to receive a copy of your medical records, please click here. To check on the status of a previously submitted request, please call 1.800.367.1500.

Request for Same Day Medical Record Copies

For same day retrieval of records or images, visit our Northwest office (only) to fill out the Request for Medical Records authorization.

OrthoIndy Northwest
8450 Northwest Blvd.
Indianapolis, IN 46278

Or, complete the Request for Medical Records authorization and fax to 317.802.2050.

OrthoIndy’s Health Information Management team can be reached at 317.956.1058, Monday through Friday from 8 a.m. to 5 p.m.